Contact support.

Updated 11 October 2026

Have a question, found a bug or want to appeal a moderation decision? Send a private message to our care team.

Open Support from your profile or the in-game menu. Your table stays open while you write, and you can return here to read replies.

Guests can contact us too. Sign in first for questions about your registered account.

What to include

For a game issue, tell us your device and browser, what happened and what you expected. For an appeal, explain which decision you would like us to review.

Only you and our care team can see your support conversation. Never send your password or payment details. Guest conversations stay linked to this browser’s guest identity; clearing its storage may remove your access.

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